DELIVERY

About delivery.

 We work with products with prices well below the market, and for that we need to work with some suppliers outside the United States, including Asia and Europe, so when a new order is placed in our store, we send the request to our suppliers and they ship directly to your residence.

Do all purchases come with a tracking code?

Yes, we only work with trusted vendors who provide the tracking code for your safety and comfort.

When will I receive my tracking code?

We send the tracking code directly to you in your email within 3 business days, this is because our suppliers ask for this period.

if even after this period you have not received your tracking code, please send us an email to gaprimefl@gmail.com including your order number and we will give you a position within 24 hours.

My tracking code is not showing the information.

Yes, on the way between the country of origin and the country of destination, there are really no updates, as there is no movement in the package. He will let you know as soon as he arrives in the united states, then he will let you know with each movement, just like we are used to internal orders.

If the order is for two or more products, they will be shipped separately, and a tracking code will be sent for each one.

We ask that you pay attention to filling in the delivery address to ensure that it is done within the established period. Remembering that you cannot change the address after making the purchase on the website, because within this period, the product is separated for shipping, and It is also not possible to cancel after 24 hours of purchase.

Sometimes, because it is an order outside the United States, the tracking information on the website of the company that will make the delivery may occur between 3 to 5 business days after the tracking code information.

The completion of the delivery address must be reviewed by the buyer before confirming the purchase, and if the product is returned to an incorrect address or insufficient data, it will be the sole responsibility of the customer. In case of unsuccessful delivery attempt, the agency is available for collection, but not returned to the sender abroad. After confirmation of the reshipment, the delivery period will take effect from the date of this confirmation, which will be recorded in the order register.